Privacy Policy

Privacy Policy for S&M Tooling Solutions LTD

Effective Date: 23/3/26

S&M Tooling Solutions LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with our services.

1. Information We Collect

We may collect and process the following data:

a. Information you provide to us:

• Name
• Company name
• Email address
• Phone number
• Any information submitted via contact forms or enquiries

b. Automatically collected information:

• IP address
• Browser type and version
• Pages visited and time spent on the website
• Device information

c. Cookies:

We use cookies to improve user experience and analyse website traffic. You can control cookie settings through your browser.

2. How We Use Your Information

We use your data to:

• Respond to enquiries and provide quotes
• Deliver our services
• Improve our website and services
• Communicate with you regarding your requests
• Comply with legal obligations

3. Legal Basis for Processing

Under UK GDPR, we rely on:

• Consent – when you submit forms or opt-in to communications
• Legitimate interests – to improve services and respond to enquiries
• Legal obligations – where required by law

4. Data Sharing

We do not sell or rent your personal data.

We may share your data with:

• Service providers (e.g. website hosting, IT support)
• Professional advisors (e.g. accountants, legal advisors)
• Authorities if required by law

All third parties are required to respect the security of your data.

5. Data Retention

We only retain personal data for as long as necessary to:

• Fulfil the purpose it was collected for
• Meet legal, accounting, or reporting requirements

6. Data Security

We implement appropriate technical and organisational measures to protect your data against:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request restriction of processing
• Data portability (where applicable)

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

S&M Tooling Solutions LTD

orders@sandmtoolingsolutions.com

11. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) in the UK.

Website: https://www.ico.org.uk

End of Privacy Policy